[asterisk-users] Google Voice outbound Caller ID broken

[Chris Gentle]

Anybody else noticed that caller id for outbound calls via Google Voice
seems to be broken? It seems to be a Google Voice problem though, not an
asterisk issue.

[Cary Fitch]

What kind of "broken" are you seeing.



It could be the ID is pseudo ID and may never reflect the actual caller.



CF



_____

From: asterisk-users-***@lists.digium.com
[mailto:asterisk-users-***@lists.digium.com] On Behalf Of Chris Gentle
Sent: Thursday, February 24, 2011 8:52 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Google Voice outbound Caller ID broken



Anybody else noticed that caller id for outbound calls via Google Voice
seems to be broken? It seems to be a Google Voice problem though, not an
asterisk issue.

[William Stillwell]

Sent: Thursday, February 24, 2011 9:52 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Google Voice outbound Caller ID broken
Anybody else noticed that caller id for outbound calls via Google Voice seems to be broken? It seems to be a Google Voice problem though, not an asterisk >issue.

Yes.. google it 

This is what I have done to resolve it (I posted a few days ago on this)

exten => _9NXXNXXXXXX,1,Dial(gtalk/(value in gtalk.conf)/+1(googlevoice#)@voice.google.com,30,D(wwwwww2www${EXTEN:1}#w))

[Chris Gentle]

On Thu, Feb 24, 2011 at 9:08 AM, William Stillwell <

Yes.. google it 

I did. :)

This is what I have done to resolve it (I posted a few days ago on this)
voice.google.com,30,D(wwwwww2www${EXTEN:1}#w))

I must have missed that posting. I'll go back and dig it up. Thanks.

[Vladimir Mikhelson]

Chris,

Can you please provide more details.

What do you exactly mean by "broken?" Do your call recipients get a
random CID?

Have you tried to call from the GMail WEB interface? Are you getting
the same result?

-Vladimir

Post by Chris Gentle
Anybody else noticed that caller id for outbound calls via Google
Voice seems to be broken? It seems to be a Google Voice problem
though, not an asterisk issue.
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[Vladimir Mikhelson]

Chris,

Let me summarize:

1. GV Outbound CID shows "Unknown", "Unavailable", "Out of area"
(depending on a recipient's carrier) starting some time around
02/15/2011 if a call is placed via Google Chat/Google Talk/Google
Mail/Asterisk GTalk channel. See
http://www.google.com/support/forum/p/voice/thread?tid=49c21d292e80ff65&hl=en&start=40
for other users' accounts.
2. This CID feature failure affects only some GV phones, some still
work fine as of 02/24/2011.
3. Calls placed with GV call-back facility work fine for the phones
affected by the issue described in #1.
4. A workaround is to set Caller ID (incoming) to " Display my Google
Voice number " As expected it will suppress an incoming CID. So
it is not a perfect workaround.
5. Another workaround is to trigger a GV callback facility per
William Stillwell's posting. Connection time increases with this
workaround.

Historically it took 15 days to a month for Google to fix similar problems.

-Vladimir

Post by Chris Gentle
Anybody else noticed that caller id for outbound calls via Google
Voice seems to be broken? It seems to be a Google Voice problem
though, not an asterisk issue.
--
Chris
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asterisk-users mailing list
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[Vladimir Mikhelson]

Further analysis showed that a call placed using a GTalk channel which
came as "Restricted" was not recorded under History / Placed in Google
Voice.

A call placed using the same GTalk trunk an hour later was terminated to
the same recipient's phone with the proper CID.

It looks like a call routing issue on the Google Voice end to me.

-Vladimir

Post by Vladimir Mikhelson
Chris,
1. GV Outbound CID shows "Unknown", "Unavailable", "Out of area"
(depending on a recipient's carrier) starting some time around
02/15/2011 if a call is placed via Google Chat/Google
Talk/Google Mail/Asterisk GTalk channel. See
http://www.google.com/support/forum/p/voice/thread?tid=49c21d292e80ff65&hl=en&start=40
for other users' accounts.
2. This CID feature failure affects only some GV phones, some still
work fine as of 02/24/2011.
3. Calls placed with GV call-back facility work fine for the phones
affected by the issue described in #1.
4. A workaround is to set Caller ID (incoming) to " Display my
Google Voice number " As expected it will suppress an incoming
CID. So it is not a perfect workaround.
5. Another workaround is to trigger a GV callback facility per
William Stillwell's posting. Connection time increases with
this workaround.
Historically it took 15 days to a month for Google to fix similar problems.
-Vladimir

Post by Chris Gentle
Anybody else noticed that caller id for outbound calls via Google
Voice seems to be broken? It seems to be a Google Voice problem
though, not an asterisk issue.
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Chris
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