[asterisk-users] Asterisk CSTA

Discussion:

gergis.rasmy

2009-07-22 20:03:49 UTC

Permalink

does Asterisk suppoet CSTA protocol for CTI applications?

David Backeberg

2009-07-23 03:17:55 UTC

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Post by gergis.rasmy
does Asterisk suppoet CSTA protocol for CTI applications

I'd never heard of it, so I googled it.
http://en.wikipedia.org/wiki/Computer-supported_telecommunications_applications

So, ummm, I can't think of a good synonym for this, but it sounds like
it's a high-level abstraction of how people may choose to communicate
using 'computers' and 'technology'. While I've never heard of Asterisk
explicitly supporting this, it sounds like:
* partial implementations of features is good enough to be considered
'implementing' the protocol
* because you can use asterisk to make phone calls, asterisk could be
coerced to meet this model if there is some reason that it does not
now meet the requirements that I could find in my ten minute googling.

The stuff about XML and high-level ways of initiating communications
independent of a channel sounds cool, but also kind of iconoclastic
and against the traditional way of how PBX systems are designed and
thought of. I think of 'phones' people talking about PRIs and DSPs and
TLAs, and being knee-deep in signaling protocols. My thoughts reading
the documents for some CSTA conference:
* oh no, another protocol
* and we thought people had trouble with the learning curve of phones
and asterisk _before_
* interoperability is already a problem with simple, fairly
straightforward protocols. Good luck building a high level interface
that makes the underlying implementation incompatibilities go away.

Olivier

2009-07-24 07:30:29 UTC

Permalink

Post by gergis.rasmy
does Asterisk suppoet CSTA protocol for CTI applications?

No it doesn't but I've heard some gateways exist (software translating CST
to AMI).

Regards

Post by gergis.rasmy
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Jose Arias

2009-07-24 17:03:54 UTC

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Do you know what names those gateways have?
Jose

Post by Olivier

Post by gergis.rasmy
does Asterisk suppoet CSTA protocol for CTI applications?

No it doesn't but I've heard some gateways exist (software translating CST
to AMI).
Regards

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asterisk-users mailing list
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Steve Totaro

2009-07-24 17:59:24 UTC

Permalink

Without any research, I would check out the Quintum lineup.

They have feature sets which are amazing (and confusing as all heck) and
work great once configured.

Thanks,
Steve T

Post by Jose Arias
Do you know what names those gateways have?
Jose

Post by Olivier

Post by gergis.rasmy
does Asterisk suppoet CSTA protocol for CTI applications?

No it doesn't but I've heard some gateways exist (software translating CST
to AMI).
Regards

--
Thanks,
Steve Totaro
+18887771888 (Toll Free)
+12409381212 (Cell)
+12024369784 (Skype)

Jose Arias

2009-07-25 11:21:15 UTC

Permalink

Thanks Steve. But I couldn't find anything about a CSTA to AMI gateway for
asterisk at the quintum site. All I be able to find are TDM and FXO/FXS to
SIP gateways among others. I'm talking about (and I think gergis.rasmy too)
3rd party call control gateways, not interoperable gateways. By the way,
what about an open source csta gateway project?
Jose

Post by Steve Totaro
Without any research, I would check out the Quintum lineup.
They have feature sets which are amazing (and confusing as all heck) and
work great once configured.
Thanks,
Steve T

Post by Jose Arias
Do you know what names those gateways have?
Jose

Post by Olivier

Post by gergis.rasmy
does Asterisk suppoet CSTA protocol for CTI applications?

No it doesn't but I've heard some gateways exist (software translating
CST to AMI).
Regards

--
Thanks,
Steve Totaro
+18887771888 (Toll Free)
+12409381212 (Cell)
+12024369784 (Skype)
_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
asterisk-users mailing list
http://lists.digium.com/mailman/listinfo/asterisk-users

John Todd

2009-07-27 16:49:11 UTC

Permalink

Jose -
There have been several discussions about an Asterisk/OSS CSTA
gateway or API extension set, but it's a fairly complex undertaking
which to my knowledge has not been completed or even started in
earnest by anyone yet. Personally, I think that an Asterisk-based
CSTA API would be great - it would open a huge number of "enterprise"
applications up for plug-and-play use (or at least, much closer to
plug-and-play than they are today.) If you're interested in
developing such a beast, take the conversation to the asterisk-dev
mailing list and start to put some code on the screen. :-)

Obvious, but relevant URLs:
http://www.google.com/search?hl=en&q=csta+asterisk&aq=f&oq=&aqi=
http://sourceforge.net/projects/oscsta/
http://www.opencsta.org/

JT

Post by Jose Arias
Thanks Steve. But I couldn't find anything about a CSTA to AMI
gateway for asterisk at the quintum site. All I be able to find are
TDM and FXO/FXS to SIP gateways among others. I'm talking about (and
I think gergis.rasmy too) 3rd party call control gateways, not
interoperable gateways. By the way, what about an open source csta
gateway project?
Jose
Without any research, I would check out the Quintum lineup.
They have feature sets which are amazing (and confusing as all heck)
and work great once configured.
Thanks,
Steve T
Do you know what names those gateways have?
Jose
does Asterisk suppoet CSTA protocol for CTI applications?
No it doesn't but I've heard some gateways exist (software
translating CST to AMI).
Regards
--
Thanks,
Steve Totaro
+18887771888 (Toll Free)
+12409381212 (Cell)
+12024369784 (Skype)
_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
asterisk-users mailing list
http://lists.digium.com/mailman/listinfo/asterisk-users
_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
asterisk-users mailing list
http://lists.digium.com/mailman/listinfo/asterisk-users

---
John Todd email:***@digium.com
Digium, Inc. | Asterisk Open Source Community Director
445 Jan Davis Drive NW - Huntsville AL 35806 - USA
direct: +1-256-428-6083 http://www.digium.com/

Jose Arias

2009-07-28 00:05:19 UTC

Permalink

I just see how recurrent this subject is. I have some experience on
developing CTI systems and I know how hard to develop a CSTA link can be.
However I'm a newbie in Asterisk and this is the cause why I asked for some
CSTA gateways already developed. Unfortunately www.opencsta.org looks like
an empty site and sourceforge.net/projects/oscsta also looks like an empty
project. I think I don't have enough expertise in Asterisk to start a
project like this but I'm sure I would be able to colaborate if someone
decided to give a try.
Regards
Jose

Post by John Todd
Jose -
There have been several discussions about an Asterisk/OSS CSTA
gateway or API extension set, but it's a fairly complex undertaking
which to my knowledge has not been completed or even started in
earnest by anyone yet. Personally, I think that an Asterisk-based
CSTA API would be great - it would open a huge number of "enterprise"
applications up for plug-and-play use (or at least, much closer to
plug-and-play than they are today.) If you're interested in
developing such a beast, take the conversation to the asterisk-dev
mailing list and start to put some code on the screen. :-)
http://www.google.com/search?hl=en&q=csta+asterisk&aq=f&oq=&aqi=
http://sourceforge.net/projects/oscsta/
http://www.opencsta.org/
JT

---
Digium, Inc. | Asterisk Open Source Community Director
445 Jan Davis Drive NW - Huntsville AL 35806 - USA
direct: +1-256-428-6083 http://www.digium.com/
_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
asterisk-users mailing list
http://lists.digium.com/mailman/listinfo/asterisk-users

Evan P. Hall

2009-07-28 00:18:55 UTC

Permalink

Post by Jose Arias
I just see how recurrent this subject is. I have some experience on
developing CTI systems and I know how hard to develop a CSTA link
can be. However I'm a newbie in Asterisk and this is the cause why
I asked for some CSTA gateways already developed. Unfortunately
www.opencsta.org looks like an empty site and
sourceforge.net/projects/oscsta also looks like an empty project. I
think I don't have enough expertise in Asterisk to start a project
like this but I'm sure I would be able to colaborate if someone
decided to give a try.

You might want to check out
http://sourceforge.net/apps/wordpress/cstainside/. They are actively
developing a CSTA library. Currently they are testing with FreeSwitch,
but have mentioned doing an Asterisk interface as well. You might be
able to contribute to asterisk support on that project.

-Evan