Discussion:
[asterisk-users] PRI hangup request, cause 18
satish patel
2011-06-08 01:17:27 UTC
Permalink
We have 2 PRI from AT&T

And all is well but only few numbers having following issue. We are getting hangup cause 18 do you guys have any idea ? We have just migrate 1.2 to 1.8 and this issue raised

[Jun 7 17:57:10] VERBOSE[23717] sig_pri.c: -- Span 2: Channel 0/3 got hangup request, cause 18
[Jun 7 17:57:10] DEBUG[24856] sig_pri.c: Not yet hungup... Calling hangup once with icause, and clearing call
[Jun 7 17:57:33] VERBOSE[23717] sig_pri.c: -- Span 2: Channel 0/4 got hangup request, cause 18
Doug Lytle
2011-06-08 09:44:41 UTC
Permalink
satish patel wrote:
> We are getting hangup cause 18

http://networking.ringofsaturn.com/Routers/isdncausecodes.php

*Cause No. 18 - no user responding.*
This cause is used when a called party does not respond to a call
establishment message with either an alerting or connect indication
within the prescribed period of time allocated.

What it means:
The equipment on the other end does not answer the call. Usually this is
a misconfiguration on the equipment being called.



Doug

--
Ben Franklin quote:

"Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety."
Satish Patel
2011-06-08 10:55:23 UTC
Permalink
Thanks for reply,

But I'm able to call those number from my cell phone and othere pri.

I'm only having this issue on 2 pri line rest are working ?

--
Sent from my iPhone

On Jun 8, 2011, at 5:44 AM, Doug Lytle <***@drdos.info> wrote:

> satish patel wrote:
>> We are getting hangup cause 18
>
> http://networking.ringofsaturn.com/Routers/isdncausecodes.php
>
> *Cause No. 18 - no user responding.*
> This cause is used when a called party does not respond to a call
> establishment message with either an alerting or connect indication
> within the prescribed period of time allocated.
>
> What it means:
> The equipment on the other end does not answer the call. Usually
> this is a misconfiguration on the equipment being called.
>
>
>
> Doug
>
> --
> Ben Franklin quote:
>
> "Those who would give up Essential Liberty to purchase a little
> Temporary Safety, deserve neither Liberty nor Safety."
>
>
> --
> _____________________________________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> New to Asterisk? Join us for a live introductory webinar every Thurs:
> http://www.asterisk.org/hello
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
> http://lists.digium.com/mailman/listinfo/asterisk-users
>
Thorsten Göllner
2011-06-08 13:41:04 UTC
Permalink
Ist the same operator connected to the pri-line? Perhaps another
telco-operator can not connect to the desired destination - for whatever
reason.

Am 08.06.2011 12:55, schrieb Satish Patel:
> Thanks for reply,
>
> But I'm able to call those number from my cell phone and othere pri.
>
> I'm only having this issue on 2 pri line rest are working ?
>
> --
> Sent from my iPhone
>
> On Jun 8, 2011, at 5:44 AM, Doug Lytle <***@drdos.info> wrote:
>
>> satish patel wrote:
>>> We are getting hangup cause 18
>>
>> http://networking.ringofsaturn.com/Routers/isdncausecodes.php
>>
>> *Cause No. 18 - no user responding.*
>> This cause is used when a called party does not respond to a call
>> establishment message with either an alerting or connect indication
>> within the prescribed period of time allocated.
>>
>> What it means:
>> The equipment on the other end does not answer the call. Usually this
>> is a misconfiguration on the equipment being called.
>>
>>
>>
>> Doug
>>
>> --
>> Ben Franklin quote:
>>
>> "Those who would give up Essential Liberty to purchase a little
>> Temporary Safety, deserve neither Liberty nor Safety."
>>
>>
>> --
>> _____________________________________________________________________
>> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>> New to Asterisk? Join us for a live introductory webinar every Thurs:
>> http://www.asterisk.org/hello
>>
>> asterisk-users mailing list
>> To UNSUBSCRIBE or update options visit:
>> http://lists.digium.com/mailman/listinfo/asterisk-users
>>
>
> --
> _____________________________________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> New to Asterisk? Join us for a live introductory webinar every Thurs:
> http://www.asterisk.org/hello
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
> http://lists.digium.com/mailman/listinfo/asterisk-users

--
Thorsten Göllner

OVM Office Voice Media GmbH
Herderstrasse 68
40237 Düsseldorf

Tel.: +49(0)211 / 618 57 53
Fax: +49(0)211 / 618 57 54
satish patel
2011-06-08 13:54:47 UTC
Permalink
We have two sites. BOSTON and California

We are having only issue with California PRI line related cause 18 but BOSTON pri has no issue. All settings are same on both Asterisk. Today i will talk to service provider and will see.

pridialplan=uknown fixed many issues except cause 18

-S

> Date: Wed, 8 Jun 2011 15:41:04 +0200
> From: ***@ovm-group.com
> To: asterisk-***@lists.digium.com
> Subject: Re: [asterisk-users] PRI hangup request, cause 18
>
> Ist the same operator connected to the pri-line? Perhaps another
> telco-operator can not connect to the desired destination - for whatever
> reason.
>
> Am 08.06.2011 12:55, schrieb Satish Patel:
> > Thanks for reply,
> >
> > But I'm able to call those number from my cell phone and othere pri.
> >
> > I'm only having this issue on 2 pri line rest are working ?
> >
> > --
> > Sent from my iPhone
> >
> > On Jun 8, 2011, at 5:44 AM, Doug Lytle <***@drdos.info> wrote:
> >
> >> satish patel wrote:
> >>> We are getting hangup cause 18
> >>
> >> http://networking.ringofsaturn.com/Routers/isdncausecodes.php
> >>
> >> *Cause No. 18 - no user responding.*
> >> This cause is used when a called party does not respond to a call
> >> establishment message with either an alerting or connect indication
> >> within the prescribed period of time allocated.
> >>
> >> What it means:
> >> The equipment on the other end does not answer the call. Usually this
> >> is a misconfiguration on the equipment being called.
> >>
> >>
> >>
> >> Doug
> >>
> >> --
> >> Ben Franklin quote:
> >>
> >> "Those who would give up Essential Liberty to purchase a little
> >> Temporary Safety, deserve neither Liberty nor Safety."
> >>
> >>
> >> --
> >> _____________________________________________________________________
> >> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> >> New to Asterisk? Join us for a live introductory webinar every Thurs:
> >> http://www.asterisk.org/hello
> >>
> >> asterisk-users mailing list
> >> To UNSUBSCRIBE or update options visit:
> >> http://lists.digium.com/mailman/listinfo/asterisk-users
> >>
> >
> > --
> > _____________________________________________________________________
> > -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> > New to Asterisk? Join us for a live introductory webinar every Thurs:
> > http://www.asterisk.org/hello
> >
> > asterisk-users mailing list
> > To UNSUBSCRIBE or update options visit:
> > http://lists.digium.com/mailman/listinfo/asterisk-users
>
> --
> Thorsten Göllner
>
> OVM Office Voice Media GmbH
> Herderstrasse 68
> 40237 Düsseldorf
>
> Tel.: +49(0)211 / 618 57 53
> Fax: +49(0)211 / 618 57 54
>
>
> --
> _____________________________________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> New to Asterisk? Join us for a live introductory webinar every Thurs:
> http://www.asterisk.org/hello
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
> http://lists.digium.com/mailman/listinfo/asterisk-users
Thorsten Göllner
2011-06-08 13:41:13 UTC
Permalink
Ist the same operator connected to the pri-line? Perhaps another
telco-operator can not connect to the desired destination - for whatever
reason.

Am 08.06.2011 12:55, schrieb Satish Patel:
> Thanks for reply,
>
> But I'm able to call those number from my cell phone and othere pri.
>
> I'm only having this issue on 2 pri line rest are working ?
>
> --
> Sent from my iPhone
>
> On Jun 8, 2011, at 5:44 AM, Doug Lytle <***@drdos.info> wrote:
>
>> satish patel wrote:
>>> We are getting hangup cause 18
>>
>> http://networking.ringofsaturn.com/Routers/isdncausecodes.php
>>
>> *Cause No. 18 - no user responding.*
>> This cause is used when a called party does not respond to a call
>> establishment message with either an alerting or connect indication
>> within the prescribed period of time allocated.
>>
>> What it means:
>> The equipment on the other end does not answer the call. Usually this
>> is a misconfiguration on the equipment being called.
>>
>>
>>
>> Doug
>>
>> --
>> Ben Franklin quote:
>>
>> "Those who would give up Essential Liberty to purchase a little
>> Temporary Safety, deserve neither Liberty nor Safety."
>>
>>
>> --
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